Delivery Terms

Delivery information

Worldwide shipping

We can ship almost anywhere in the world. Delivery time and cost will vary based on the chosen service, order weight and distance to the destination. Shipping costs and available delivery methods will be shown during checkout. The total cost of your order does not include customs fees and duties levied by the destination country.

Leotards made by measurements dispatching

Leotards made by gymnast’s measurements, usually ship within 2—4 business weeks of payment. Anticipated shipment date is shown in the item description.

Stock items dispatching

Items in stock usually ship within one business day of payment. Pre-order custom made products will be shipped once they become available. Anticipated shipment date is shown in the item description.

Shipping services

Orders are shipped by Ukraine Post (delivered by the destination country’s postal service). We don’t dispatch leotards & gymnast’s accessories by expedited airmail, because it’s too expensive and have long terms shipping.

Shipping speed

Delivery via Ukraine Post takes 1-6 weeks. You can track your shipment on the Ukraine Post website before it leaves Ukraine. Once the package crosses the border (an average of 3-8 days after shipment), you can follow it on the website of the destination country’s postal service or at worldwide shipping tracking website.

Shipping delays

Note that destination post offices normally store parcels for a limited time only (usually a month) after which unclaimed parcels are returned to sender. Unfortunately, Modlen Studio can’t influence on shipping speed.

Responsibility for packages

Postal service bears responsibility for packages during transportation. Please open the package as soon as you receive it to verify the contents. If any damage is discovered, please file a claim against the postal service.

Returns and cancellations

Cancel before ships

You can cancel your order during 24 hours after order for a full refund, because usually, the next day after the order, we already purchase material for your handmade product and begin to manufacture it for you.

No refunds

Due to sanitary purposes, there are NO refunds or exchanges with our leotards & accessories after dispatching & receiving the order.

If damaged

In the event you receive a damaged item, please contact us at within 48 hours of receiving your package with your order number and a clear photo.

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